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The Pub For General Automotive Related Talk |
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#61 | |||
Starter Motor
Join Date: Jan 2009
Posts: 23
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#62 | ||
Solution Was Boost 4?, 6 & 8
Join Date: Dec 2004
Location: Melbourne
Posts: 23,624
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Some of you are bordering on the ridiculous, i understand venting, but keep the crap commentary and the pictures out of this thread or I WILL CLOSE IT.
Once closed the subject wont be re-opened.. Makes it hard for others to sift through the foot stamping and find the actual information from those involved. Its 4am and Charlie is still taking your questions, I know were most of us are at this time.
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[SIGPIC][/SIGPIC]
AUTOTECH TUNED EDELEBROCK CHARGED 2017 GT Mustang Plenty of RWKW |
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#63 | |||
Banned
Join Date: Feb 2006
Location: Melton, vic
Posts: 1,262
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Quote:
So other than the 90 days there is going to be nothing for the cal1? Do you expect many to upgrade to the 3? How do you plan to *look after* the ones that do? What part did rob herrord play in all this? considering he has the set up for the training on the new product? |
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#64 | ||
GT-P With An Ego
![]() ![]() Join Date: Feb 2005
Location: Canberra
Posts: 20,627
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Charlie, I fail to see where SCT has won.
- SCT has destroyed their good name. - Herrod by association with SCT has destroyed their good name. - Tuners will loose immediate and follow on business, have invalidated skill sets, and soon to be useless/valueless SCT hardware/software. - Customers are forced to either pay up for new SCT hardware (fat chance of that, as you can tell from the vocal comments here), or pony up the dough to switch to a new solution. - The downturn in tuning business will also result in a downturn in business for after market part manufacturers. As no one is going to pay for parts they can't get the most out of (or work at all) because they can't get a tune updated for them. As pointed out above, SCT seem to completely misunderstand what they've done (and the general Australian culture). You can screw an Aussie around once. But only once.
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1998 DL LTD in Sparkling Burgundy, daily, mild 5.0L, high end stereo, slow'n'thirsty - 138.8rwkw. 2006 BF GT-P in Ego, 5.8L all alloy, Kenne Bell 2.8HLC, Nizpro Stage 2 ZF - 440rwkw. 2008 SY F6X in Silhouette, Ford Performance Club of ACT |
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#65 | |||
Starter Motor
Join Date: Jan 2009
Posts: 23
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If you decide what your goal is with the ute, i'd say find someone that has done that similar (exact is better) mods to get s a few files done and flashed to your X1. Charlie@sct |
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#66 | |||
Regular Member
Join Date: Jan 2009
Posts: 62
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Quote:
How many people do you know that have modified their car EXACTLY the same as somebody else? No two cars are the same, even with the same parts fitted.
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2004 Ford Focus LX
17" Vault Savannah Chromes . King Springs Superlows . Custom 2inch exhaust set-up, with Lukey Ultra Flow Muffler . Altezza Tail Lights . Custom plates . (more to come!) |
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#67 | ||
Broken
Join Date: Dec 2005
Posts: 7,845
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I paid 1295 for my SCT paper weight.
Charlie your 90 day grace period is a friggin joke, and to you and the other brains trust at SCT, the longer you keep this bad publicity going, the less business you'll get. Ever heard the saying, you know, the one about sh!77!ng in your nest? How about, biting the hand that feeds you? Commercial acumen is obviously not a strong aspect of the SCT management group.
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The Scud GT 11.4 @ 128, 1.88 60ft. |
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#68 | ||
FF.Com.Au Hardcore
Join Date: Jul 2006
Location: Rockingham WA
Posts: 1,234
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Mr Charlie Mahoney,
As a Sales Manager's point of view, I do believe you should have a look from another perspective as a customer compared to the dealers. I know you are only looking out for your companies outlook and that although "your beef" is with a certain dealer/distributor has been dobbed in resetting boxes as a revenue stream, that most of the customers that bought the box legitimately will be the ones that will be charged again for a product that although may have a few more functions (datalogging, etc) will be of no use other than its tuning ability. If it is out of Spite, i do feellegal action would be more appropriate rather then discontinuing a product only because the "dealer" had been caught rebirthing and not handing the appropriate royalties over... I feel for the people who have just been told that what they have paid for (regardless who made the cash on it) is now obsolete because of some poor form between a dealer and your company. Not a great Public relations excercise, just wait till it hits the real world, not all car enthusiasts are on the interent...
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A philosopher is a person who finds a problem for every solution . :Reverend: 95 EF XR8, Advance headers, Vortech V2 t trim blower, Ported Cobra Manifold, Capa Switch Chip Eliminator. 307 rwhp 395 ft/lb 13.2 @ 105mph Now NA- AFR 165 heads, 1.6RR, Ported Cobra 269rwhp 14.2 ... needs stall and 4.11's 1977 CL Chrysler Panel Van, 360, 727 torqueflite auto soon to be restored. |
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#69 | ||
FF.Com.Au Hardcore
Join Date: May 2007
Location: Geelong
Posts: 2,374
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I know its a difficult sitution charlie you need to stop that dealer i understand .
But you did create the boxes and now you have found a flaw . That leaves you and some customers in a bad place . But your solution to make us all pay for your design flaw is wrong . IN MY OPINION YOU HAVE 2 CHOICES. 1. recall all the boxes and update them at your expense 2. Have a buy back system and we could update to the xcal 3 for say $200 depending on xcal1 or 2 I know the choices are not good but your business will thrive for years to come. Your current solution hurts us the customer and no doubt will hurt sct in Australia. |
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#70 | |||
Ich bin ein auslander
Join Date: May 2005
Location: Loving the Endorphine Machine
Posts: 7,453
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Quote:
It is time for a clear answer. Do not try to dazzle us with brilliance or baffle us with BS, no smoke and mirrors this time. Will I, as an owner of an X1, be able to have a tune modified by a tuner, within all states of australia in a minimum of 2 years time (beyond the 90 days)? Yes or no?
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Growing old is compulsory, growing up is optional! |
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#71 | |||
Starter Motor
Join Date: Jan 2009
Posts: 23
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Quote:
![]() Like i had stated these boxes have been around since 2005 without any other contact to SCT. The X1 boxes retain history of how many times they were used and unlocked. I hope no one in this forum thinks we didn't do homework prior to ****ing off a good bunch of guys. The devices will not be able to be tuned after the 90 day period so get it all out. We will still support you in anyway we can. Charlie@sct |
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#72 | ||
BPT MotorSport
Join Date: Jan 2005
Location: Perth Western Australia
Posts: 676
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Hi Charlie,
I recieved and commenced filling out my new agreement today but was unsure of a couple of things that I see having nothing to do with the issue at hand and since I have not had any reply from my emails I thought you could elaborate on this. Why do we have to re apply for the agreement again for a different product.? Why do we have to disclose our stock levels (which you should know anyhow from me)? And how many customers I have tuned for? I have no Idea how many I have tuned over the years, I'v lost count. You mentioned that Herrod has devised some pricing which I am aware of and must say seems to be a repeat of past mistake hence why there was no stock movement since 2005. My software ability was also inhibited on only one machine even though I have shown loyalty to the direct purchase program. And have you considered leaving X2 tuning ability for a further 16-18months since we are behind the times as fas as US product availability in Austrlia. Barry.
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BPT Motorsport
Australia's Ford Performance Specialist Pioneers of Australia's First Positive Displacement Supercharger kits for EB-AU, BA-BF-FG Falcon. Ford Performance Specialists since 1988. Providing quality service and product to Ford owners Australia wide. |
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#73 | ||||
Back to Le Frenchy
Join Date: Feb 2005
Location: Back home.....
Posts: 13,346
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Quote:
If not I believe it time for the members affected by this to as a group seek legal advisory so we can figure which way we want to go about this as in my interpretation of Australian law what you are doing is illegal.
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07 Renault Sport Megane F1 Team R26 #1397
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#74 | |||
FF.Com.Au Hardcore
Join Date: Mar 2006
Posts: 3,910
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#75 | |||
BPT MotorSport
Join Date: Jan 2005
Location: Perth Western Australia
Posts: 676
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Quote:
I was on the understanding that these caould be returned to the US or the distributor for unlocking however this was an expensive excercise and most people did not worry. Do you think that this was perhaps a reflection of what was building up to this moment. Barry.
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BPT Motorsport
Australia's Ford Performance Specialist Pioneers of Australia's First Positive Displacement Supercharger kits for EB-AU, BA-BF-FG Falcon. Ford Performance Specialists since 1988. Providing quality service and product to Ford owners Australia wide. |
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#76 | |||
Starter Motor
Join Date: Jan 2009
Posts: 23
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Quote:
The new devices don't require baby sitting plus it supports usb. This means that tunes can go back and forth between dealers and customers. It also means you can data log on device. Charlie@sct |
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#77 | |||
Can't get enough of this.
Join Date: Feb 2005
Location: Standing on the driveway sobbing because I don't have a PINK ute anymore :0(
Posts: 1,990
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Quote:
However in saying that Herrods and Capa might be in for a world of hurt. Do we have any legal professionals on this site????
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I didn't ask to be a Princess but if the crown fits...
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#78 | |||
Falcon RTV - FG G6ET
![]() Join Date: Mar 2007
Location: In Da Bush, QLD
Posts: 31,353
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Quote:
Please understand form our point of view - WE brought our X1's & X2's in good faith. The actions of SCT APPEAR to us as if we may be complicit in some way. We are being punished by your company for just buying an advertised product.
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BAII RTV - with Raptor V S/C. RTV Power FG G6ET 50th Anniversary in Sensation. While the basic Ford Six was code named Barra, the Turbo version clearly deserved its very own moniker – again enter Gordon Barfield.
We asked him if the engine had actually been called “Seagull” and how that came about. “Actually it was just call “Gull”, because I named it that. Because we knew it was going to poo on everything”. |
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#79 | ||||
ive been 4490'd
Join Date: Dec 2006
Location: essendon
Posts: 1,540
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Quote:
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#80 | |||
Ich bin ein auslander
Join Date: May 2005
Location: Loving the Endorphine Machine
Posts: 7,453
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Quote:
The point is I have bought two flash units from licensed stockists and have only used them on 2 cars. I have not done anything wrong, nor have the vast majority here. Why am I paying for it? Was there no other way of dealing with it? We have seen no indication of what other avenues were considered and why they were not suitable. If SCT are now telling me they are not going to provide the product I bought in good faith, and I have to pay more money for that product, they should at least tell me why.
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Growing old is compulsory, growing up is optional! |
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#81 | |||
Starter Motor
Join Date: Jan 2009
Posts: 23
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Quote:
This will not go away overnight. This is something that anyone with the product is interested in. I may not totally understand your culture, but i know that like anyone else you work hard for what you have...isn't this why eveyone is so passionate about discussing this topic? Charlie@sct |
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#82 | |||
Starter Motor
Join Date: Jan 2009
Posts: 23
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Quote:
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#83 | |||
Regular Member
Join Date: Jan 2009
Posts: 62
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Quote:
It's like your posts are completely off topic. In fact, you are just ignoring what is being said, and going off on a tangent. You ripped people off, end of story. Your company obviously is an amateur business, with poor management. Your company has ruined it's reputation completely in Australia, end of story. Yet you seem to think we will just get over it? Your just trying to scam people for more money. In Australia we are not that naive.
__________________
2004 Ford Focus LX
17" Vault Savannah Chromes . King Springs Superlows . Custom 2inch exhaust set-up, with Lukey Ultra Flow Muffler . Altezza Tail Lights . Custom plates . (more to come!) |
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#84 | |||
Starter Motor
Join Date: Jan 2009
Posts: 23
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Quote:
Charlie@sct |
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#85 | |||
Solution Was Boost 4?, 6 & 8
Join Date: Dec 2004
Location: Melbourne
Posts: 23,624
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Quote:
__________________
[SIGPIC][/SIGPIC]
AUTOTECH TUNED EDELEBROCK CHARGED 2017 GT Mustang Plenty of RWKW |
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#86 | |||
Starter Motor
Join Date: Jan 2009
Posts: 23
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Quote:
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#87 | ||
BPT MotorSport
Join Date: Jan 2005
Location: Perth Western Australia
Posts: 676
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Charlie,
Did the initial problem lay with unlocking the devices more than a couple of times by dealers or was it because devices had to be reset by CAPA or yourselves.? I am wanting to understand exactly why you guys took this path of total deactivation. Barry.
__________________
BPT Motorsport
Australia's Ford Performance Specialist Pioneers of Australia's First Positive Displacement Supercharger kits for EB-AU, BA-BF-FG Falcon. Ford Performance Specialists since 1988. Providing quality service and product to Ford owners Australia wide. |
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#88 | ||||
Falcon RTV - FG G6ET
![]() Join Date: Mar 2007
Location: In Da Bush, QLD
Posts: 31,353
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Quote:
I have spent some two years scrimping & saving, doing a bit here and there to get the Ute ready for custom tuning....... However I think, if I understand what Charlie is trying to tell me, if I got to a Tuner in the next 90 days my X1 may still function as intended ----- Charlie is this the case? As per post #82 Quote:
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BAII RTV - with Raptor V S/C. RTV Power FG G6ET 50th Anniversary in Sensation. While the basic Ford Six was code named Barra, the Turbo version clearly deserved its very own moniker – again enter Gordon Barfield.
We asked him if the engine had actually been called “Seagull” and how that came about. “Actually it was just call “Gull”, because I named it that. Because we knew it was going to poo on everything”. |
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#89 | ||
FF.Com.Au Hardcore
Join Date: Feb 2007
Location: My house
Posts: 1,637
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Chiptorque is branded on my box and personally i know that Lachlan Riddell is in no way implicit in what you are now inferring.
Man that was low.
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After some 06 to 10 XR5 Turbo 2nd hand go faster bits if anybody has some . PM me if you do . Cheers . |
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#90 | ||
BPT MotorSport
Join Date: Jan 2005
Location: Perth Western Australia
Posts: 676
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Also can you reply to my questions on page 3 please.
Barry.
__________________
BPT Motorsport
Australia's Ford Performance Specialist Pioneers of Australia's First Positive Displacement Supercharger kits for EB-AU, BA-BF-FG Falcon. Ford Performance Specialists since 1988. Providing quality service and product to Ford owners Australia wide. |
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