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| The Pub For General Automotive Related Talk |
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04-08-2005, 08:51 PM
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Next upgraded Mk1 Leopard
  
Join Date: Jan 2005
Location: Sydney, in the burbs
Posts: 4,908
 
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Hi all, Quick question,
I have booked in my AUII for 3 'checks' to see if they are covered by the Ford extented warrenty. Can the Ford dealer charge my anything if I get nothing done? (for what ever reason) Uncle_Ken
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Plastic Surgery 1 AUII Monsoon Blue How 2's: Change rear view mirror, Install backfire valve, Change foam front seats, Install auto transmission cooler, Replace Trans Shift Globe, Remove front door Trim, Paint AU headlights, install door spears, Premium Rear Parcel Shelf, go here...
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04-08-2005, 08:58 PM
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Miami Pilot
 
Join Date: Jan 2005
Location: ACT
Posts: 21,701
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Yes, they can charge you the per hour or part thereof rate for the time they take to look at these things. In the interests of Customer Service, they shouldn't, but they can.
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The Hammer: FG GTE | 376rwkw | 1/4 mile 11.793 @ 119.75mph 1.733 60' (4408lb) 1 of 60 FG MK1 335 GTEs (1 of 118 FG Mk 1 & 2 335 GTEs). Mods: Tune, HSD/ShockWorks, black GT335 19” staggered replicas with 245 & 275/35/19 Michelin Pilot sport 5s Daily: BF2 Fairmont Ghia I6 ZF, machine face GT335 19” staggered Replicas with 245s and 275s, Bilsteins & Kings FPV 335 build stats: <click here> Ford Performance Club ACT |
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04-08-2005, 09:05 PM
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#3 | ||
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Next upgraded Mk1 Leopard
Join Date: Jan 2005
Location: Sydney, in the burbs
Posts: 4,908
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Thanks for that. It's a bit much that they say they have to check with Ford 1st to see if its covered and then charge you for doing nothing.
Oh well I'll find out tomorrow. Uncle_Ken PS If anyone is lurking from Power Ford I will be posting how things turn out. 
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Plastic Surgery 1 AUII Monsoon Blue How 2's: Change rear view mirror, Install backfire valve, Change foam front seats, Install auto transmission cooler, Replace Trans Shift Globe, Remove front door Trim, Paint AU headlights, install door spears, Premium Rear Parcel Shelf, go here...
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05-08-2005, 02:01 AM
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V8 Ghia & BF2 XR6 + Wagon
Join Date: Dec 2004
Location: Adelaide
Posts: 1,569
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They can and highly likely will charge you for the man hours involved.
Let us know. |
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05-08-2005, 02:06 PM
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#5 | ||
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Next upgraded Mk1 Leopard
Join Date: Jan 2005
Location: Sydney, in the burbs
Posts: 4,908
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Hi all
Just got of the phone form Power Ford. Ford warranty claims says that extended warranty is void if the the scheduled services are not done by FORD. Is this true? Uncle_Ken HELP!!
__________________
Plastic Surgery 1 AUII Monsoon Blue How 2's: Change rear view mirror, Install backfire valve, Change foam front seats, Install auto transmission cooler, Replace Trans Shift Globe, Remove front door Trim, Paint AU headlights, install door spears, Premium Rear Parcel Shelf, go here...
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05-08-2005, 02:08 PM
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they call me Tibbo
Join Date: Dec 2004
Location: Brisbane
Posts: 6,163
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Quote:
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05-08-2005, 02:11 PM
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#7 | ||
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Next upgraded Mk1 Leopard
Join Date: Jan 2005
Location: Sydney, in the burbs
Posts: 4,908
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So if I get Power Ford to do the 60k service under exteneded thats OK
Uncle_Ken
__________________
Plastic Surgery 1 AUII Monsoon Blue How 2's: Change rear view mirror, Install backfire valve, Change foam front seats, Install auto transmission cooler, Replace Trans Shift Globe, Remove front door Trim, Paint AU headlights, install door spears, Premium Rear Parcel Shelf, go here...
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05-08-2005, 02:13 PM
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#8 | |||
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Next upgraded Mk1 Leopard
Join Date: Jan 2005
Location: Sydney, in the burbs
Posts: 4,908
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Quote:
I had KMART AUTO do the 45k servie all signed of and Kmart said no worriesb re FORD. Is Kmart auto a authorised party I wonder? Uncle_Ken
__________________
Plastic Surgery 1 AUII Monsoon Blue How 2's: Change rear view mirror, Install backfire valve, Change foam front seats, Install auto transmission cooler, Replace Trans Shift Globe, Remove front door Trim, Paint AU headlights, install door spears, Premium Rear Parcel Shelf, go here...
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05-08-2005, 02:27 PM
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#9 | ||
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they call me Tibbo
Join Date: Dec 2004
Location: Brisbane
Posts: 6,163
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read your terms and conditions of the extened warranty, FORd might mean ONLY FORD can do any work.. It is a way of capturing clientel and covering their asses if someone not up-to spec(read cheaper
) does the work..
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05-08-2005, 02:29 PM
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#10 | ||
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Next upgraded Mk1 Leopard
Join Date: Jan 2005
Location: Sydney, in the burbs
Posts: 4,908
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So under the normal warrenty KMART is OK but not for extended?
I told Ford that I will get the 60k service if the warrenty is still OK. My car has 63 on the clock. Thanks for your comments so far Racecraft Uncle_Ken
__________________
Plastic Surgery 1 AUII Monsoon Blue How 2's: Change rear view mirror, Install backfire valve, Change foam front seats, Install auto transmission cooler, Replace Trans Shift Globe, Remove front door Trim, Paint AU headlights, install door spears, Premium Rear Parcel Shelf, go here...
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05-08-2005, 05:46 PM
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#11 | ||
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Next upgraded Mk1 Leopard
Join Date: Jan 2005
Location: Sydney, in the burbs
Posts: 4,908
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Well.....
By 2:30 the mess had been sorted. I get the 60k service done by FORD, I get to keep the extended warrenty and I was told today the Power Sterring leak will be fixed under warrenty. I was also informed that the 60k service is free (don't knwo about oil etc) so no cost here. Will post Saterday to see if I'm up for any charges for todays email-a-thon with FORD warrenty. Uncle_Ken PS the service guy Lee from Power Ford was very good throughout the phones today.
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Plastic Surgery 1 AUII Monsoon Blue How 2's: Change rear view mirror, Install backfire valve, Change foam front seats, Install auto transmission cooler, Replace Trans Shift Globe, Remove front door Trim, Paint AU headlights, install door spears, Premium Rear Parcel Shelf, go here...
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WIll it cost?
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