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The Pub For General Automotive Related Talk |
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#1 | ||
_Oo===oO_
Join Date: Dec 2004
Location: Australia
Posts: 3,305
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"FORD has been handed a record fine for failing to fix faulty gearboxes after earlier insisting the problem was caused by the way people were driving their cars."
http://www.news.com.au/technology/in...716d768627c7d6 |
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#2 | ||
FF.Com.Au Hardcore
Join Date: Feb 2010
Location: Geelong
Posts: 1,716
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They have burned many bridges over this whole fiasco and it will take them a long time to recover from it. Good on the ACCC for going after them.
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#3 | ||
Experienced Member
Join Date: Sep 2006
Location: Australasia
Posts: 7,530
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Does not do much for the owners who got burnt and out of pocket for expenses.
Ford is still being arrogant with customers concerning warranty. |
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#4 | ||
Render unto Caesar
Join Date: Feb 2008
Location: ::1
Posts: 4,221
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Good, hopefully sends a message to Ford.
For too long they have been inconsistent with their approach to warranty issues across the board.
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"Aliens might be surprised to learn that in a cosmos with limitless starlight, humans kill for energy sources buried in sand." - Neil deGrasse Tyson |
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#5 | ||
Regular Member
Join Date: Jan 2005
Location: Perth
Posts: 282
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#6 | ||
Regular Member
Join Date: Sep 2017
Posts: 260
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What models were affected?
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#7 | ||
Former BTIKD
![]() Join Date: Mar 2005
Location: Sunny Downtown Wagga Wagga. NSW.
Posts: 53,197
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It's in the article.
"The models affected include the Ford Fiesta and Focus small cars and EcoSport SUVs made between 2011 and 2015 equipped with the six-speed “Powershift” transmission."
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Dying at your job is natures way of saying that you're in the wrong line of work.
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#8 | ||
Wirlankarra yanama
Join Date: May 2006
Location: God's Country
Posts: 2,103
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The fine will be financially re-engineered to become a tax write-off for Ford. Meanwhile the owners-consumers get? The sooner Lemon Laws get introduced the better.
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#9 | ||
FF.Com.Au Hardcore
Join Date: Jan 2010
Posts: 11,271
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As bad as this is, the 1.5 Ecoboost and proper 6-speed auto has done much to recover Focus's reputation.
What is most disappointing is how Ford has treated those owners, they know damned well that there's a serious problem with the dry clutch Powershift and they should have made those owners whole with a new vehicle. A $10 million fine is chicken feed to a major corporate, if they really wanted to stick a bomb under Ford, make them buy back all those crap Focus and offer owners a killer deal on a new fault free unit. |
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#10 | ||
FF.Com.Au Hardcore
Join Date: Jan 2006
Location: Sydney
Posts: 3,867
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The Powershift destroyed what was otherwise a very good vehicle. Wife was scared to drive it in the end. We got out of it with a great deal on an Escape demonstrator, which she loves driving.
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Currently no V8 in the garage! |
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#11 | ||
FF.Com.Au Hardcore
Join Date: Feb 2008
Posts: 501
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There is still a massive class action to come . This finding will give the suits plenty of ammo.
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#12 | ||
Donating Member
![]() Join Date: May 2008
Posts: 12,155
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https://www.caradvice.com.au/642610/...nt-powershift/
From article - “We are committed to making right with these customers.” The ruling means PowerShift-equipped Focus, Fiesta and EcoSport owners who asked for, but didn’t receive a refund or no-cost replacement between May 1 2015 and November 1 2016 can have their case independently reviewed – and Ford has committed to compensating affected customers based on the results of that review. That process starts in July this year, and will run for 12 months.
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PX MK II Ranger FG XR6 FG X XR8 Mustang GT T3 TS50 - gone but not forgotten |
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#13 | ||
Donating Member
![]() Join Date: May 2008
Posts: 12,155
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Being a Ford man, I would defend the brand to the end of the earth, BUT they brought this upon themselves and deserve every single dollar of that fine. The damage the Powershift fiasco has done to the brand will take decades to recover from.
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PX MK II Ranger FG XR6 FG X XR8 Mustang GT T3 TS50 - gone but not forgotten |
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#14 | ||
Vixen GS
Join Date: Jul 2011
Location: Brisbane
Posts: 107
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My elderly parents had a Fiesta and went through all the 'it's the way you drive' stuff, multiple trips to the dealer etc. Buying that Fiesta was a big deal for them and in the end my Mum was afraid to drive it and it brought stress into their lives they didn't need. They fire saled that car just to get out of it as they felt no-one was helping them or understanding. It cost them thousands. It's not just a news story.....real people paid an emotional and financial price.
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#15 | ||
FF.Com.Au Hardcore
Join Date: Jun 2013
Location: Adelaide
Posts: 1,601
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With this latest news, I would be demanding, full purchase price back, plus the extra some people paid out of pocket to get out of the original car, plus a brand new car provided free of charge. If those aholes want to quibble, then I’d be hitting them up for pain and suffering. 10 mill is a rounding error to a company like ford, they need to feel pain.
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____________________ 2019 LDV G10 2009 Mitsubishi Express-GONE 2011 Honda Jazz ____________________ |
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#16 | ||
IWCMOGTVM Club Supporter
Join Date: Sep 2005
Location: Northern Suburbs Melbourne
Posts: 17,798
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Hopefully this sends a message and a precedent to all car manufacturers. Hopefully if this rubbish happens again the same result occurs.
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Daniel |
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#17 | ||
Regular Member
Join Date: Jul 2015
Location: Sydney NSW
Posts: 70
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Pay back is a bitch.
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Cogito ergo sum |
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#18 | ||
FF.Com.Au Hardcore
Join Date: Jun 2005
Posts: 3,633
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A great example of how NOT to handle a problem.
They knew there was an issue with this, and just kept telling customers it was their fault; i.e. you are not driving it properly. Friend of mine who has been into hotrods (mostly Fords) most of his life and knows a lot about driving "unusual" vehicles was told this by the dealership numerous times. Sold his Focus and bought a Subaru. He's looking for another Ford but it won't be serviced by Ford Australia; likely pre-48 roadster .. probably more reliable and drives better. |
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#19 | ||
I totalled my XR6
Join Date: Jan 2011
Location: Australia
Posts: 1,193
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10 million would have been a lot of money to Ford 100 years ago when they were manufacturing the model t at the rouge plant but in our current day... Its inconsequential to the company.
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#20 | ||
Critical Thinker
Join Date: Jan 2005
Location: Adelaide
Posts: 20,317
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I heard it was $10m + a payout and compensation to current and previous owners who made a complaint? Im not sure on the details, but this will cost them more than the fine. Should have kept the Falcon
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"the greatest trick the devil pulled, is convincing the world he doesn't exist" 2022 Mazda CX5 GTSP Turbo 2018 Hyundai Santa Fe Highlander 1967 XR FALCON 500 Cars previously owned: 2021 Subaru Outback Sport 2018 Subaru XV-S 2012 Subaru Forester X 2007 Subaru Liberty GT 2001 AU2 75th Anniversary Futura 2001 Subaru GX wagon 1991 EB XR8 1977 XC Fairmont 1990 EA S Pak 1984 XE S Pak 1982 ZJ Fairlane 1983 XE Fairmont 1989 EA Falcon 1984 Datsun Bluebird Wagon 1975 Honda Civic |
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#21 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Central Q..10kms west of Rocky...
Posts: 8,307
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Why wasn't the fault found during testing before it went on sale? Surely, for many kms of testing ? Or did Ford just ignore it and now the sxxt has hit the fan.? Makes the CAPTIVA look good !!!
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CSGhia |
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#22 | |||
Barra Turbo > V8
![]() ![]() Join Date: Jan 2005
Posts: 25,695
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Quote:
![]() Such a shame that these cars have been tarnished by the rubbish gearbox as they are both pretty good cars, hopefully the new drivetrain will regain some faith with the brand and models. Guessing the issues with these cars 'werent with in specification' ![]()
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#23 | ||
Render unto Caesar
Join Date: Feb 2008
Location: ::1
Posts: 4,221
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Going to hurt Ford where it hurts, not in the wallet, their reputation which was slowly being rebuilt.
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"Aliens might be surprised to learn that in a cosmos with limitless starlight, humans kill for energy sources buried in sand." - Neil deGrasse Tyson |
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#24 | |||
FF.Com.Au Hardcore
Join Date: Jan 2018
Posts: 990
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Quote:
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#25 | |||
FF.Com.Au Hardcore
Join Date: Apr 2005
Posts: 837
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Quote:
10 million is nothing but the suffering and losses by those who brought power shift transmission will give ford bad publicity for a generation. Apart from ranger and mustang what else sells. Nothing. And if ford had done the right thing they’d be selling more of focus and mondeo which would well and truly cover any warranty costs. And no amount of corporate bs spin will fix that. It’s the product and price stupid. |
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#26 | |||
FF.Com.Au Hardcore
Join Date: Jan 2006
Posts: 2,125
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Quote:
https://users.wfu.edu/palmitar/Law&V...ett-pinto.html Although Ford had access to a new design which would decrease the possibility of the Ford Pinto from exploding, the company chose not to implement the design, which would have cost $11 per car, even though it had done an analysis showing that the new design would result in 180 less deaths. The company defended itself on the grounds that it used the accepted risk/benefit analysis to determine if the monetary costs of making the change were greater than the societal benefit. Based on the numbers Ford used, the cost would have been $137 million versus the $49.5 million price tag put on the deaths, injuries, and car damages, and thus Ford felt justified not implementing the design change. |
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#27 | ||||
Chairman & Administrator
![]() ![]() Join Date: Dec 2004
Location: 1975
Posts: 107,003
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Quote:
Such harm as is done typically lasts a decade or so and in these cases probably a lot less in reality. Powershift did significant damage to the reputation of Kuga, Fiesta and Focus in this country and it's not hard to see what the sales impact has been. Fiesta, for example, had been selling an average of 839 / month over the 3 years prior to the Powershift model going on sale and continued to sell ~900 / month for the next three years and it wasn't until the latter part of 2014 that those numbers dropped to ~800 / month. Since the publicity started in earnest during late 2014, the average has been ~249 / month and the last 12 months has seen that fall to just over 100 / month. So, and not all the blame should be pointed at the transmission issues, Fiesta sales have dropped by 87%. Likewise, Focus had a 3 year average of 1,100 / month prior to Powershift; improved that to 1,357 / month for the first 4 years on sale; has averaged 529 / month since media coverage began and only 475 / month this last year for a 65% drop. There was no comparison vehicle for EcoSport but it hardly set the world on fire with only a 158 / month sales average since it went on sale in this country. Some of that will be down to shifts away from passenger models toward SUV's and some because the change in models at various times didn't meet consumer tastes but a decent percentage of the sales dive has to be blamed on the transmission issues. We'll probably never know if these issues were identified during testing and an economic decision was made to release rather than remediate but either way the decision was made a long way from FoA HQ and their only blame (apart from toeing the corporate line) has been their poor handling of the customer issues which will be the more damaging in the long term. Oh, the early promise:
... and what might have been. Cheers Russ
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Observatio Facta Rotae
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#28 | ||
FF.Com.Au Hardcore
Join Date: Jan 2010
Posts: 11,271
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The moment auto transmission manufacturers included in-gear converter lock-up DSG day’s were numbered, it wasn’t as smooth as an auto and the yanks just don’t like it.
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#29 | ||
Regular Member
Join Date: Jan 2005
Location: Perth
Posts: 282
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I don't understand why some manufacturers continue to offer theses type of transmissions. They're useless for city driving and the majority of auto drivers drive them as a standard auto.
Maybe they should call these transmissions "auto clutch transmissions" and offer them as a third option. |
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#30 | |||
WT GT
![]() Join Date: Jan 2006
Location: The GSS
Posts: 17,758
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Quote:
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