Quote:
Originally Posted by Spudz27
Without the handle in place it pours fine. I did notice the handle was easier to secure than the sunbeam, did not take as much force. Also not sure if it is over rotating as then holes end up on an angle when it is locked in, so cups have to be positioned right, not just side by side.
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this tells me it must be something to do with the handle. is the black plastic insert thing (does it have one?) cracked or something? did you get 2 handles or 1? if you got 2, is it the same with both?
you say you used the baskets from the sunbeam. did you try using the group handle from the sunbeam? might be worth a try although i'd be surprised if it fitted.
don't be too worried about the over rotation of the handle. as the seal wears that will happen more and more. seals are a cheap item and easy to replace.
i'd be having a close look at the inside of the group handle (minus basket).
on coffeesnobs i think i read that on some machines, people remove that black plastic stuff. higher end machines don't have it anyway. might be worth doing some research to see if you can do that, otherwise, given its new, i'd take it back. rather than claim under manufacturer warranty, given its only a couple of days old, most stores would just exchange it with another i reckon, rather than stuff around sending it off to breville.